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Career in Travel and Tourism

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Travel and Tourism one of the world's largest foreign exchange earner among industries, provides employment directly to millions of people worldwide and indirectly through many associated service industries. A very wide industry, it includes Government tourism departments, Immigration and customs services, travel agencies, airlines, tour operators, hotels etc and many associated service industries such as airline catering or laundry services, Guides, Interpreters, Tourism promotion and sales etc. Travel and Tourism enterprises include major internationals with a workforce of thousands, to the small private travel agent with a handful of employees. Work in the travel and tourism industry is essentially concerned with providing services for people who are away from home, on business or holiday. Travel can be leisure travel involving package tours, pilgrim travel, adventure travel etc or purely business. Work at every functional level in the industry involves dealing directly with people. Travel agents assess the needs of tourists and businessmen and help them make the best possible travel arrangements from the many travel options available. Also, many major cruise lines, resorts, and specialty travel groups use travel agents to promote travel packages to the millions of people who travel every year. 

Travel company personnel must be up-to-date on current rules and regulations and documentation required, in areas like cargo, ticketing and passports, visas etc. so as to correctly advise their clients, and to take care of the paperwork when necessary. Besides this, all tourism staff in marketing, counter sales, or guide services, should be knowledgeable about the places their clients visit, in terms of general background, how to get there connections by air, rail and road and the facilities available. 

 

Eligibility

The eligibility for admission to Travel and Tourism courses at the undergraduate level is, higher secondary examination pass. At post-graduate level, eligibility is graduation in any field along with a pass in the entrance test followed by group dicussions and interview conducted by the institute. Proficiency in at least one foreign language is preferred. A diploma in public relations or advertising is helpful from the career point of view. It is also possible to gain these qualifications through correspondence courses. Eligibility for certification courses is 10+2. 

Officers in the Directorate and Departments of Tourism are recruited from among the candidates who have done civil service, drawn from the Civil/administrative services of the State and Central governments. A degree in travel and tourism is required for operational jobs in government organisations. Information assistants at the office of the Tourism departments are selected through competitive examinations held by the Staff Selection Commission. The eligibility is graduation with knowledge of Indian history, art and architecture, besides proficiency in English. These vacancies are advertised through he employment news. 

Duration : The duration of training varies between one and two years, depending on the course. For certification courses the duration maybe below one year. 

 

Job Prospects and Career Options

In the Tourism Department there are jobs as Reservation & counter staff, Sales and marketing staff, Tour Planners and Tour guides. Officers in the Directorate and Departments of Tourism are recruited from among the candidates who have done civil service, drawn from the Civil/administrative services of the State and Central governments. They are involved in the planning and promotion of tourism activities. A degree in travel and tourism is required for operational jobs in government organisations. Information assistants at the office of the Tourism departments are selected through competitive examinations held by the Staff Selection Commission. The eligibility is graduation with knowledge of Indian history, art and architecture, besides proficiency in English. These vacancies are advertised through the employment news. Information Assistants give out information regarding tourist spots and services available and help to plan the itinerary of the tourists. The Ministry of Tourism recognises three types of guides, regional, state and local. A regional guide gets a two year renewable license from the Ministry of Tourism endorsed for life by the Archeological Survey of India. Guides give detailed information on the various monuments and artifacts and about the countries traditions and heritage.